Hotel Alessandra

Experience Alessandra

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Hotel Policies

 

Parking Policy:
Hotel Alessandra offers valet parking only at a nightly rate of $38 plus tax, per vehicle, with unlimited in and out access.

Occupancy Policy:
Maximum occupancy for a King room is 3 guests. Maximum occupancy for a Queen room is 4 guests. Additional adult guests over 2 will be subject to a extra guest fee. Occupancy will be verified at check-in.

Check-in Policy:
At check-in, Hotel Alessandra will authorize, not charge, your entire stay's room and tax plus $50 per night for incidentals. Rooms being paid for by cash have an incidental hold of $100 per night. Your bank will typically place a hold on any authorizations including hotel authorizations. Funds put on hold by your bank cannot be used and will not be released for 72 hours or longer after your check-out date depending on the bank.  Please contact your financial institution for further clarification.

Age Requirement: Minimum check-in age is 21. Valid identification is required at time of check-in.

Check-in time: 3:00pm 

Check-out time: 12:00pm

General Policies:
Bookings or reservations of ten (10) rooms or more is considered a Group booking. See Details 
Reserved rooms may not be resold to a third party. See Details

Facilities for Guests With Disabilities (ADA):
There are accessible and communication rooms at the hotel. These rooms are in full compliance with the Americans with Disabilities Act. The Housekeeping Department can also provide raised toilet seats and shower chairs upon request. ADA Statement

Package Handling Policy:
Hotel Alessandra assess a fee of $10 per package for all packages delivered to the hotel.  We also charge a $10 fee per package for packages shipped from the hotel, plus applicable shipping charges.

Smoking Policy: 
Our hotel is 100% non-smoking. 

*Please note that a change in the length or dates of your reservation may result in a rate change.

Thank you for choosing a Valencia Hotel Group property.