Hotel Policies

Parking Policy:
Hotel Alessandra offers valet parking only at a nightly rate of $38 plus tax, per vehicle, with unlimited in and out access.

Occupancy Policy:
Maximum occupancy for a King room is 3 guests. Maximum occupancy for a Queen room is 4 guests. Additional adult guests over 2 will be subject to a extra guest fee. Occupancy will be verified at check-in.

Check-in Policy:
At check-in, Hotel Alessandra will authorize, not charge, your entire stay's room and tax plus $50 per night for incidentals. Rooms being paid for by cash have an incidental hold of $100 per night. Your bank will typically place a hold on any authorizations including hotel authorizations. Funds put on hold by your bank cannot be used and will not be released for 72 hours or longer after your check-out date depending on the bank.  Please contact your financial institution for further clarification.

Age Requirement: Minimum check-in age is 21. Valid identification is required at time of check-in.

Check-in time: 3:00pm 

Check-out time: 12:00pm

General Policies:
Bookings or reservations of ten (10) rooms or more is considered a Group booking. See Details 
Reserved rooms may not be resold to a third party. See Details

Package Handling Policy:
Hotel Alessandra assess a fee of $10 per package for all packages delivered to the hotel.  We also charge a $10 fee per package for packages shipped from the hotel, plus applicable shipping charges.

Smoking Policy: 
Our hotel is 100% non-smoking. A cleaning fee will be assessed for any guest room where smoking is found to have occurred.

*Please note that a change in the length or dates of your reservation may result in a rate change.

Thank you for choosing a Valencia Hotel Group property. 

Frequently Asked Questions