Hotel Alessandra

Experience Alessandra

ADA Statement

ADA accessibility and guests with disabilities at Hotel Alessandra

At Hotel Alessandra, it’s important to us that our website is accessible and easy to use for all persons with disabilities.

When creating our website, our development team used software tools to identify web accessibility standards as outlined by the World Wide Web Consortium's Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA). While the industry is not operating from approved, regulated legislation, Hotel Alessandra is committed to our good faith effort to follow the guidelines available.

If you have questions, concerns or have discovered an accessibility issue on our website, please contact us by emailing to info@valenciagroup.com. Be sure to include specifics and any page where an issue has occurred. We will make every reasonable effort to make the page accessible for you. 

Facilities for Guests With Disabilities

There are rooms at the hotel which are specially adapted for physically challenged guests. These rooms are in full compliance with the Americans with Disabilities Act. The Housekeeping Department may also provide raised toilet seats and shower chairs upon request. 

Please direct your questions about Hotel Alessandra's accessible facilities and services to the Front Desk or 713.242.8555 to ensure your requests are handled properly.